What is Mediation? – Calgary Mediation and Conflict Resolution Services with Dr. Shannon St. Pierre
What is mediation? First ask yourself, have I ever been in a dispute with another person? You will probably say yes. Then think of the process that resolved the dispute (if it was resolved at all). That process might have involved an apology and the assumption that the behaviour would not repeat. Couples often engage in this form of conflict resolution.
What if the problem seems too big to handle? The problem could be between two or more parties that have little or no relationship with each other and therefore there is no built in mechanism that allows these two parties to resolve their conflict. It is in these cases that mediation is a very valuable tool.
When done well both parties win. The mediation process is interest-based in that it meet the interests of each party involved in the process. Shannon Pierre builds the process to match the needs of the client (s) so that a whole new process can be built for conflict resolution. In essence, it is tailored to the client.
Often the mediation client does not know themselves why they are so upset. It is up to the mediator to peel back the layers so that the client can know what is really troubling them. Circular questionning such as What would he or she have to do to finish this? will get the client thinking about the possibility of finishing the problem.
Each culture and each family has a different way of resolving conflict. Since Dr. St. Pierre is one of Alberta’s most experienced mediators she is able to offer Calgary’s diverse communities, businesses, and families the quality of service to successfully mediate almost any issue. An important part of the mediation process is to understand how these factors operate in the lives of the client. Clients are interested in learning about the mediation process. It is entirely possible that your may want to learn new ways to solve problems rather than to continue with the same mind-set where conflict is fueled by the couples behaviors.
Some of the most effective mediation processes occur because each party learns to find ways to fulfill their needs at the same time as fulfilling the other parties needs. In essence they build a process between themselves so that they can draw upon each and every time a conflict occurs.
- each party wins
- a process is tailored made to the parties
- it recognizes the process that are already in place
- refining these processes so that solutions can be gained
For more on Calgary mediation services for your family or workplace please contact Dr. Shannon St. Pierre at 403-282-1474 .
Also visit Dr. St. Pierre’s Calgary Marriage Counselling website.